Quickertrade Terms & Conditions of Vouchers & Gift Cards

Version: 1.1.1

Released: 13th September 2024

1. General

1.1 By purchasing and/or using digital vouchers or coupons from the platform (“Digital Goods”), you, the customer (as defined in the Terms of Use), agree to be bound by these Digital Goods Terms and Conditions (“Digital Goods Terms”), in addition to the platform’s Terms of Use, which are incorporated by reference into these Digital Goods Terms.

1.2. Any capitalized terms used but not defined here will carry the meaning assigned to them in the Terms of Use. In case of any conflict between these Digital Goods Terms and the Terms of Use, the provisions of these Digital Goods Terms will take precedence.

1.3. Please refer to the product details page of the relevant Digital Goods (“Product Details Page”) for any seller-specific terms and conditions, including expiry dates.

2. Issuance of Digital Goods

2.1. Upon purchasing Digital Goods, they will be delivered to you via the email address you provided and/or through your Quickergroup Wallet (as defined in the Quickergroup Payment Account User Terms and Conditions).

2.2. In the event you do not receive the Digital Goods as outlined in these terms, Quickergroup may, at its sole discretion, offer you a voucher. Upon accepting this voucher, you agree that you have no further claims against the seller.

2.3. The seller issues the Digital Goods and is not responsible for any failure to issue due to platform or Quickergroup Wallet errors. You agree not to hold Quickergroup responsible for any issues arising from such failures.

2.4. The issuance and availability of Digital Goods are subject to their availability. In place of the seller, Quickergroup may take responsibility for delivering the Digital Goods and will make reasonable efforts to deliver them within the specified timeframe as stated on the Product Details Page.

3. Digital Goods – Loss, Theft, or Premature Use

Once purchased, Digital Goods, including any associated QR codes, barcodes, PIN codes, or serial numbers (“Codes”), are your responsibility. Quickergroup is not liable for any Digital Goods that are lost, stolen, used in error, or used prematurely.

4. Redeeming Digital Goods

4.1. Instructions for redeeming Digital Goods can be found on the Product Details Page.

4.2. The fulfilment of Digital Goods is not guaranteed and depends on various factors, including the availability of Digital Goods or the seller’s ability to procure the merchant’s agreement to provide goods and services upon redemption. You agree not to hold Quickergroup liable for any errors, omissions, interruptions, or failures in redeeming Digital Goods.

4.3. Codes may be redeemed for products or services at the seller’s or designated merchant’s premises, as outlined in the Product Details Page.

5. Your Obligations and Use of Digital Goods

5.1. You acknowledge and agree that:

5.1.1. Digital Goods can only be redeemed within the specified timeframe and at the designated premises, as stated on the Product Details Page.

5.1.2. Digital Goods cannot be redeemed during blackout or promotion dates determined by the seller or Quickergroup.

5.1.3. You must not use Digital Goods in any manner that could negatively affect other customers’ use of Digital Goods or any other service offered by Quickergroup.

5.1.4. Digital Goods are provided on an “as is” basis unless otherwise specified in these terms.

5.1.5. The reproduction, resale, or trade of Digital Goods is prohibited, and any attempt to do so will entitle Quickergroup to void the Digital Goods at its discretion.

5.1.6. If Digital Goods are redeemed for less than their face value, there will be no entitlement to cashback or new Digital Goods for the difference.

5.1.7. Digital Goods must be redeemed in full and cannot be redeemed incrementally.

5.1.8. It is at the merchant’s discretion whether Digital Goods can be combined with other promotions, vouchers, certificates, or coupons.

5.1.9. The use or purchase of Digital Goods signifies acceptance of these Digital Goods Terms.

5.1.10. You are responsible for the accuracy of any information you provide during the purchase or redemption of Digital Goods.

5.1.11. To the fullest extent permitted by law, Quickergroup excludes all warranties, guarantees, or representations, whether express or implied, in relation to the Digital Goods or Codes.

6. Refunds, Exchanges, and Cancellations

6.1. Digital Goods cannot be returned, refunded, transferred, or canceled after purchase unless permitted under Clause 6.6.

6.2. Issued Digital Goods cannot be exchanged for cash. Sellers may have their own exchange policies for Digital Goods.

6.3. Quickergroup may allow replacement of Digital Goods at its sole discretion if there is a systemic failure.

6.4. The exchange of products or services purchased using Digital Goods will be subject to the seller’s terms and conditions.

6.5. Quickergroup reserves the right to cancel or reject the use of Digital Goods if it deems a transaction fraudulent.

6.6. Quickergroup may permit a refund or cancellation of Digital Goods at its sole discretion, provided the Digital Goods have not expired.

7. Availability of Digital Goods

7.1. The purchase and redemption of Digital Goods are subject to resource availability, including platform availability.

7.2. Quickergroup does not guarantee:

7.2.1. The performance and functionality of the platform.

7.2.2. That Quickergroup Wallet and Codes will always be available for use.

7.2.3. The accuracy, reliability, or timeliness of the Quickergroup Wallet and Codes.

7.2.4. The quality or suitability of Digital Goods issued by sellers.

7.2.5. The quality or safety of goods and services offered by merchants.

7.2.6. The success of any redemption process for Digital Goods.

7.3. Quickergroup may suspend, terminate, or discontinue the purchase or redemption of Digital Goods at its sole discretion, without prior notice, and without liability.

8. Use and Disclosure of Data

8.1. You agree that Quickergroup may use or disclose any information or data you provide, in accordance with the Quickergroup Privacy Policy. You have the right to withdraw this consent, following the procedure specified by Quickergroup from time to time.

8.2. The issuance of Digital Goods may be handled by a third party appointed by Quickergroup, and in such cases, you may receive direct communication of Digital Goods codes from the third party.

9. Miscellaneous

9.1. The rights and protections granted to Quickergroup under these Digital Goods Terms are in addition to the rights and protections provided under the Terms of Use, Privacy Policy, and any other terms and conditions agreed to or accepted by you.

9.2. If any clause in these Digital Goods Terms, the Terms of Use, the Privacy Policy, or any other terms and conditions agreed to or accepted by you is found to be invalid, unenforceable, or illegal, it shall be enforced as closely as possible to its original intent. The invalidity or unenforceability of any clause will not affect the validity or enforceability of the remaining clauses, which shall continue in full force and effect.

9.3. Quickergroup reserves the right to amend, modify, or vary these Digital Goods Terms from time to time at its discretion and without prior notice. You will be bound by any updated terms and conditions. By continuing to use the Digital Goods after any amendments, you are deemed to have accepted the changes.